Development outlook
The Center's 2025–2029 strategy builds on the NBK Digitalization and Data Management Strategy (NBK Board of Directors resolution No. 105 of 27.12.2024) and ensures its continuity.
A word from the Chairman
«The Digital Development Center has ambitious goals ahead. In the near term we plan to begin construction of our own data centers — primary and backup, running in an active-active scheme: the foundation of reliability and continuity for the financial sector's digital services. The company's strategic goal is to become the National Bank's fully-fledged AI Center — a competence hub for artificial intelligence and data. We will grow NBK AI Platform and the Data Factory, bring AI solutions into the processes of the Bank and its subsidiaries, and build a world-class engineering team. I am confident that together we will set a new standard for digital development in Kazakhstan's financial sector.»
New directions under the Development Strategy and priorities until 2029
Shared service center
Unified contact center, data center delivery, centralized IT procurement.
Data centers
Geo-redundancy site, new primary and backup data centers, active-active scheme.
Artificial intelligence
Adopting AI in the Center's operations and as a key component of the NBK Data Factory.
Unified electronic document management system
A unified EDMS for the National Bank and its subsidiaries.